By booking any session with Anastasia, you acknowledge and agree to the terms of the cancellation and refund policy outlined below.
There is an additional Disclaimer and Refund and Cancellation Policy section for SCHH sessions due to their lengthy and very specific nature. Please scroll down to find those.
It is your responsibility to review this policy before scheduling, as all clients are subject to it - regardless of whether or not the policy has been read in full.
Anastasia is committed to providing high-quality hypnosis and holistic mental health and wellness coaching services in a respectful and timely manner. To ensure fairness and availability for all clients, Anastasia have established the following cancellation policy:
Appointment Cancellation
I require at least 48 hours’ notice for the cancellation and rescheduling of any session under the umbrella of Mental Health and Wellness Coaching Service. Please note that this rule does not apply to SCHH sessions.
Cancellations made with less than the timeframes specified above will be subject to a cancellation fee of 25% of the session rate.
No-shows or same-day cancellations will be charged the full session fee.
How to Cancel or Reschedule
You may cancel or reschedule your appointment by following the link in your booking confirmation email or by emailing Anastasia directly at theseaofhealing@gmail.com
Emergencies and Exceptions
I understand that emergencies happen. In the event of a genuine emergency, I may waive the cancellation fee at our discretion. Please reach out as soon as possible.
Late Arrivals
If you are late to your session, the session will still end at the scheduled time.
Arriving more than 10 minutes late without notice will be considered a missed appointment and subject to the cancellation fee.
Recurring Cancellations
Clients who repeatedly cancel or reschedule appointments with short notice may lose scheduling privileges.
Please note that all purchases are non-refundable.
As a small business, I invest a great deal of time, energy, and care into every client experience. Due to the nature of this work and limited availability, refunds are not generally offered.
However, there are a few exceptions:
If it becomes clear (either to you or to me) that we are not the right fit to work together, I may offer a partial refund for any unused portion of a coaching session or package. This will be considered on a case-by-case basis and remains at my sole discretion.
If you are genuinely dissatisfied with the service you have received, I encourage you to reach out. I am open to feedback and will always do my best to understand your concerns and improve the experience. To be considered for a refund under this condition, you must submit a thorough written explanation describing your experience and the reasons for your dissatisfaction in detail. I may offer a complimentary session if I believe the issue can be reasonably resolved. A refund will only be considered if I determine that the situation cannot be improved or repaired.
Please note! If you paid for the session via PayPal, the PayPal fee will be deducted from your refund amount.
Thank you for your understanding!
DISCLAIMER for SCHH
It is your responsibility as the client to read all preparation materials before doing hypnosis sessions with Ana.
It is your responsibility as the client to pay 390 USD for each SCHH session. The sessions are fully booked only after payment has been received.
It is your responsibility as the client to ensure that you have tested your headset and that it is working before our session. We do not have time to do this on the day as we have a lot to get through in the 3.5 hours that we have together.
If we get together on the day and you have not tested your headset prior and set up the microphone as instructed as above, and we are unable to conduct the session as this has not been done. Then the session will need to be re-arranged for another mutually convenient date and time.
Please note – you are paying for my time as a Holistic Mental Health and Wellness Coach with a background in Psychology and SCHH practitioner and if the session needs to be rearranged to another date due to the headset not being set up correctly prior, then a fee of 144 USD will be payable for the new session slot. This is due to the inconvenience caused on the day and not being able to conduct the session due to the Headset not being set up correctly by the client. This time is then lost on that day and I cannot get another client in as it is too short notice. Time is precious and there are many people to be healed at this time.
PLEASE ENSURE that your Headset is set up correctly BEFORE the date and that you have tested that the MICROPHONE is in fact working (It is not enough to just test the Earphones. The two work separately and are separate things).
It is your responsibility to ensure that this is done before we meet on the day so we can then just concentrate on the good part which is providing you with Healing and taking you on your journey through the Quantum Space.
Additional Refunds and Cancellation Policy for SCHH
Please note that here you can get acquainted with additional policy for SCHH sessions and not an entirely different one. If you cannot find an answer to your question here, then it means that it is located in the General Refund and Cancellation policy section above.
- If you wish to rearrange your SCHH session with Ana, please give 72 hours’ notice to move the appointment to another mutually convenient time. Please be aware that Ana gets booked up in advance so this may be another 3 months away.
- If we connect on the day and you do not have the necessary headset required for the session with the microphone that goes in front of the mouth then the session will not go ahead. It is a requirement of the session that you have one of these headsets. The session will be rearranged for another mutually convenient time, however please bear in mind that this could be up to 3 months away.
- If after booking a session with Anastasia, she is unable to make contact with you after multiple efforts, the session will be cancelled and reoffered out.
- If you give Anastasia 72 hours’ notice of Cancellation, Anastasia will return the money to you (with a PayPal deduction fee). If you Cancel (and do not want to rearrange) with less than 72 hours’ notice of the session date, the fee will be kept as a donation towards Anastasia's Social Media work.